Frequently Asked Questions
The TiVo media device
Where can I buy a TiVo® media device in New Zealand?
It is on sale from most Telecom retail stores, Leading Edge and Orb stores, by calling 0800 MY TIVO or visiting telecom.co.nz/mytivo or click here to buy online now.
I hate buying things that go out of date - especially technology!
The good news is that your TiVo media device is connected to the internet so your broadband service automatically downloads the latest software updates. This ensures that your TiVo media device gets all the latest information, including new services and content offerings.
Who owns the TiVo after I purchase it?
You do. The TiVo device is not a subscription service. If you move house – you take it with you. If you wish to sell it to a friend – you can do this once you have paid for it in full or paid all instalment payments.
Can I use a TiVo media device from Australia/Overseas?
If you have purchased any Series 3 HD TiVo models from TiVo Australia, then it will work in New Zealand. However, other models or TiVo devices purchased overseas will not be compatible in either the New Zealand or Australian markets.